What is Telkom FreeMe? Your FAQs Answered!

Staff Writer / 23-08-2019 / Tips

What is Telkom FreeMe? Your FAQs Answered! Telkom’s incredible range of FreeMe plans were designed to let you choose how much data you need per month, starting from 500MB and going all the way up to an Unlimited data plan. In addition to inclusive data, all FreeMe plans include free calls to Telkom mobile and landline numbers, free instant messaging on WhatsApp, BBM and Viber, 50 free SMSs per day, as well as access to free Wi-Fi at any Telkom hotspot in South Africa. That’s already a lot of value, but Telkom has taken it a step further by including LIT music and LIT video streaming data, at no additional cost, on select FreeMe plans. Things can get a little confusing thanks to all these value-added services, so we’ve decided to give you answers to some of the most frequently asked questions about the FreeMe range of plans from Telkom.

What exactly do you get for free on a Telkom FreeMe plan? - Free calls to Telkom mobile and landline numbers. - Free Instant Messaging, including WhatsApp and Viber. - Free SMS messages. - Free Wi-Fi access at any Telkom hotspot in South Africa. - Free LIT_ music on the FreeMe 2GB plan. - Free LIT_ musicand video on FreeMe 5GB, 10GB, 20GB and Unlimited plans.

What Fair Usage Policies apply to Telkom FreeMe plans? - Up to 2GB per month of instant messaging data for WhatsApp, Viber and BBM. - Up to 3000 minutes per month on calls to Telkom mobile and landline numbers. - Up to 50 SMSs per day. - Up to 10GB of LIT music streaming and 50GB of LIT video streaming on selected plans per month. LIT video streaming data is restricted to standard definitions videos streamed at 360p resolution from content partners. - Up to 1500 free minutes per month on calls to other networks in South Africa on FreeMe 20GB plan. - Up to 3000 free minutes per month on calls to other networks in South Africa on a FreeMe Unlimited plan.

What are the out-of-bundle rates on Telkom FreeMe plans? - Voice calls: 70c per minute (billed per second) - Data: 30c per MB - SMS: 30c per SMS (160 characters) - MMS: 50c (300KB)

Can you top up data on FreeMe plans?

Yes, with a FreeMe top up bundle, you not only get a data top up, but also more freebies, such as WhatsApp data.

What are FreeMe Voice Bundles?

FreeMe All-Network voice bundles are available exclusively on FreeMe plans. These minutes can be used to call anynumber on a national mobilenetwork within South Africa.

What is Telkom LIT?

Telkom LIT is a data streaming product created for the FreeMe range of plans that focuses on dedicated data for streaming music, movies and TV shows from premium content providers without using up inclusive monthly data. LIT music is included with all FreeMe 2GB and higher plans, while LIT video is included in all FreeMe 5GB and higher plans at no additional cost. LIT streaming bundles are available for all other Telkom mobile plans.

Does Telkom LIT Support Netflix?

Yes, you can use your Telkom LIT video data to stream videos from Netflix, as well as ShowMax and YouTube. Subscriptions to these services are not included.

Does Telkom LIT Support DSTV Now?

No, you cannot stream DSTV Now using your LIT video data.

Does Telkom LIT support Apple Music and Google Play Music?

Yes, LIT supports Apple Music, Google Play Music, Simfy and Cliff Central.

Will international calling and roaming be included in FreeMe calling minutes?

No, international calling and roaming are excluded on FreeMe plans and are charged at applicable international call rates.

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