What is Telkom FreeMe? Your FAQs Answered!

Staff Writer / 23-08-2019 / Tips

What is Telkom FreeMe? Your FAQs Answered! Telkom’s incredible range of FreeMe plans were designed to let you choose how much data you need per month, starting from 500MB and going all the way up to an Unlimited data plan. In addition to inclusive data, all FreeMe plans include free calls to Telkom mobile and landline numbers, free instant messaging on WhatsApp, BBM and Viber, 50 free SMSs per day, as well as access to free Wi-Fi at any Telkom hotspot in South Africa. That’s already a lot of value, but Telkom has taken it a step further by including LIT music and LIT video streaming data, at no additional cost, on select FreeMe plans. Things can get a little confusing thanks to all these value-added services, so we’ve decided to give you answers to some of the most frequently asked questions about the FreeMe range of plans from Telkom.

What exactly do you get for free on a Telkom FreeMe plan? - Free calls to Telkom mobile and landline numbers. - Free Instant Messaging, including WhatsApp and Viber. - Free SMS messages. - Free Wi-Fi access at any Telkom hotspot in South Africa. - Free LIT_ music on the FreeMe 2GB plan. - Free LIT_ musicand video on FreeMe 5GB, 10GB, 20GB and Unlimited plans.

What Fair Usage Policies apply to Telkom FreeMe plans? - Up to 2GB per month of instant messaging data for WhatsApp, Viber and BBM. - Up to 3000 minutes per month on calls to Telkom mobile and landline numbers. - Up to 50 SMSs per day. - Up to 10GB of LIT music streaming and 50GB of LIT video streaming on selected plans per month. LIT video streaming data is restricted to standard definitions videos streamed at 360p resolution from content partners. - Up to 1500 free minutes per month on calls to other networks in South Africa on FreeMe 20GB plan. - Up to 3000 free minutes per month on calls to other networks in South Africa on a FreeMe Unlimited plan.

What are the out-of-bundle rates on Telkom FreeMe plans? - Voice calls: 70c per minute (billed per second) - Data: 30c per MB - SMS: 30c per SMS (160 characters) - MMS: 50c (300KB)

Can you top up data on FreeMe plans?

Yes, with a FreeMe top up bundle, you not only get a data top up, but also more freebies, such as WhatsApp data.

What are FreeMe Voice Bundles?

FreeMe All-Network voice bundles are available exclusively on FreeMe plans. These minutes can be used to call anynumber on a national mobilenetwork within South Africa.

What is Telkom LIT?

Telkom LIT is a data streaming product created for the FreeMe range of plans that focuses on dedicated data for streaming music, movies and TV shows from premium content providers without using up inclusive monthly data. LIT music is included with all FreeMe 2GB and higher plans, while LIT video is included in all FreeMe 5GB and higher plans at no additional cost. LIT streaming bundles are available for all other Telkom mobile plans.

Does Telkom LIT Support Netflix?

Yes, you can use your Telkom LIT video data to stream videos from Netflix, as well as ShowMax and YouTube. Subscriptions to these services are not included.

Does Telkom LIT Support DSTV Now?

No, you cannot stream DSTV Now using your LIT video data.

Does Telkom LIT support Apple Music and Google Play Music?

Yes, LIT supports Apple Music, Google Play Music, Simfy and Cliff Central.

Will international calling and roaming be included in FreeMe calling minutes?

No, international calling and roaming are excluded on FreeMe plans and are charged at applicable international call rates.


How to Shop for the Best Black Friday 2019 Deals in South Africa!

Black Friday 2019 is almost upon us here in sunny South Africa, and most of us will be hunting for the best Black Friday cell phone deals, mobile deals and other discounts from retailers and service providers. The mistake most consumers end up making is queuing outside stores, sometimes from the night before, just to get the best deals of the day. Some people have even been injured because of the sheer number of shoppers rushing through the aisles with their trolleys, pushing and shoving each other to grab those discounted items off the shelves. There’s no need to get caught up in all this craziness or even put yourself at risk of being the victim of Black Friday theft. Thanks to online shopping, you now have the convenience of browsing and purchasing discounted Black Friday 2019 deals from the comfort of your home. The best tip we can give you is to work out your budget beforehand. People often see stuff on sale on Black Friday and think that they can afford it just because it is being offered at a discount. In the early stages of your planning process, it is vital that you take a look at your own personal income and expenses to determine how much you can really afford and, of course, research the deal you want. This year, Black Friday will fall on the 29th of November, so you still have time to do your research. While there is an abundance of information online, it can often be confusing. At Mondo, our mission is to simplify your Black Friday shopping so that you can get the best SIM only, mobile data or cell phone deal that perfectly suits your needs. This is why we offer in-depth industry news and smartphone reviews on our Tech News page and video reviews of the hottest mobile devices and tech on our official YouTube channel. A visit to the Mondo website on Black Friday means you don’t have to deal with the long queues, no parking, lack of stock and mobs of other customers who are all leaping for the same deals at the same time. Happy shopping!


Can You Get a Phone Contract with Bad Credit?

Have you ever applied for a cell phone contract and were turned down because you have a low credit score? The mobile networks in South Africa have become more stringent when deciding who to approve or decline for mo bile contracts, so if you have a poor credit score or have been “blacklisted”, chances are you may not qualify for most mobile contracts. In 2015, a whopping 80% of cell phone applications were declined by the major SA networks due to low credit scores. Put simply, only two out of ten people were successful in applying for a mobile contract, even though they may have had a job or even paid their bills on time. Each network has their own credit score cards with requirements that need to be met before being approved for a cell phone contract. The good news, however, is that people with bad credit have options available to them, depending on their individual credit scores. For example, you may apply for a Samsung S10 deal but, due to your score, you may only qualify for a deal bundled with a Samsung A10 smartphone or even a SIM-only deal , that gives you the benefits of a contract without the subsidised handset or router. Mondo carries a wide range of mobile deals from Telkom, Vodacom and MTN to give customers more choice and a better chance at qualifying for a cellular deal. If your application is declined, the other option you have is to obtain your credit score from local credit bureaus such as Trans Union ITC and Experian. Thereafter, you need to work on improving your credit score and profile. Make sure you pay all credit instalments that are due at the end of the month, in full and on time. If you can’t make your minimum monthly repayment, ensure you contact the company you owe money to and arrange a more affordable payment plan to keep you from being blacklisted. If there are no judgements against your name and you have a decent credit record with banks or businesses such as clothing stores, you have a good chance of being approved for your next mobile contract. Need more credit advice? Check out this helpful article: Why Was My Application for a Cell Phone Contract Declined?


How to Improve Your Credit Scores & Get a Mobile Contract

Before approving or declining your application for credit, credit providers will study your credit score to measure the risk in taking you on as a client. When mobile networks offer cell phone contracts, only consumers who have a good credit standing and are able to afford the monthly payment for the duration of the contract are considered. Your credit score is calculated by a credit bureau, and while it is based on your credit report, it also takes into account how you pay your bills, how much debt you have and, most importantly, how you compare to other active credit consumers. Your credit score is not an endorsement or a criticism of you or your credit behaviour, nor does it determine whether or not you qualify for credit. Those factors depend on the credit provider’s own credit-approval criteria. Here are some ways you can boost your credit score: Look at your credit report and identify which accounts you’re not up to date with. Ensure that you make the full instalments on the due date, every single month. Make sure that you’re paying other contract-based clients, such as DSTV, the gym or short-term insurance, on time. You need to prove that you are able to service other contract-based creditors. Try to keep your current credit facilities to less than 35% of your limit. For example, if you have a credit card or a store account with a limit of R1 000, try to maintain the amount owing balance at under R350. Regularly check your credit report for any negative information against your name (judgements or court orders) and take active steps to pay all your outstanding debts in full so or arrange to make smaller but manageable payments. Maintain a good mix of credit – store accounts, credit cards, home loans, cell phone accounts – to help you establish a strong credit history. Try not to apply for too much for credit in a short space of time. Too many simultaneous applications could indicate that there has been a significant change in your financial circumstances and could negatively impact your credit profile. Finally, check your credit report, and your credit score, regularly. There are many options to access your credit report for free. Need more credit advice? Check out these helpful articles: Can You Get a Phone Contract with Bad Credit? Why Was My Application for a Cell Phone Contract Declined?